Privacy Policy

1. Introduction

PrimeHill Grove (“we”, “us”, “our”) provides online courses. This policy explains what personal data we collect, how we process it, and the choices you have.

2. Data We Collect

• Account data: name, email, and authentication details.
• Purchase data: billing email, payment confirmations (processed by third-party payment processors).
• Learning data: enrolled courses, progress checkpoints, quiz results.
• Device and usage data: browser, IP address, pages visited, time on page.
• Support communications: messages you send to us.

3. How We Use Data

• Provide and improve courses and site functionality.
• Process purchases and send transactional emails.
• Detect, prevent, and address fraud or security issues.
• Respond to inquiries and provide support.
• Comply with legal obligations and enforce policies.

4. Legal Bases

We process personal data under one or more of the following bases: contract performance, legitimate interests (e.g., service improvement), consent (where required), and legal obligations.

5. Sharing

We may share data with service providers that help operate our services (hosting, analytics, payment processing). These providers access data only as needed to perform services and are bound by confidentiality obligations. We do not sell personal data.

6. Cookies

We use essential cookies for authentication, session management, and security. Where required, we seek consent before setting non-essential cookies. You can adjust preferences via your browser settings and our banner.

7. Retention

We retain data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We apply regular review cycles to minimize stored data.

8. Your Rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or object to processing. To exercise rights, email [email protected]. We may verify your identity before fulfilling requests.

9. Security

We apply technical and organizational measures such as encryption in transit, access controls, and audit logging. No method is 100% secure; we continuously improve our safeguards.

10. International Transfers

Where data is transferred across borders, we implement appropriate safeguards consistent with applicable law.

11. Children

Our services are not directed to children under 13. We do not knowingly collect data from children under 13.

12. Changes to This Policy

We may update this Policy. Material changes will be announced on this page with a new effective date.

13. Contact

Questions? Email [email protected] or call +1 (415) 555-0162.